Terms of service

This website is operated by Luxsupplier. Throughout the site, the terms “we”, “us”, and “our” refer to Luxsupplier.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have given us your consent to allow any of your minor dependants to use this site.

You must not use our products for any illegal or unauthorised purpose.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always processed securely by our payment providers.

3. Products and Product Information

We make every effort to display our products, descriptions, colours, and images as accurately as possible. However, we cannot guarantee that your device’s display will reflect exact colours or details.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

4. Prices and Payment

All prices shown on our website are in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time without notice.

Payment must be received in full before your order is dispatched.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This email confirms receipt of your order but does not guarantee acceptance.

We reserve the right to accept or decline any order for reasons including, but not limited to:
- product unavailability;
- pricing or listing errors;
- suspected fraud;
- payment verification issues.

If we cannot accept your order, we will notify you and refund any amount paid.

6. Shipping and Delivery

Shipping times are estimates only and are not guaranteed unless expressly stated.

Please refer to our Shipping Policy for full details.

7. Returns and Refunds

Returns, cancellations, exchanges, and refunds are governed by our Refund & Return Policy.

Nothing in these Terms excludes or limits your statutory rights as a consumer.

8. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, product layouts, and site design, is owned by or licensed to Luxsupplier and is protected by intellectual property laws.

You may not reproduce, duplicate, copy, sell, or exploit any part of the site without our written permission.

10. Prohibited Uses

You may not use the site:
- for unlawful purposes;
- to violate any laws or regulations;
- to infringe our intellectual property rights or the rights of others;
- to transmit viruses or malicious code;
- to collect or track the personal information of others;
- to spam, phish, scrape, crawl, or interfere with the security of the site.

11. Limitation of Liability

To the fullest extent permitted by law, Luxsupplier shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of our site or products.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud, or breach of consumer rights.

12. Third-Party Links

Certain content or links on our site may direct you to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

13. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website.

14. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.

15. Contact Information

Questions about the Terms of Service should be sent to:
support@luxsupplier.co.uk